Pacific Northwest Hot Tubs
Reviews
Reviews from Real Owners
Life is different when you own a Pacific Northwest Hot Tub by Coast Spa, but don't take our word for it. Hear it from Rudy.
Rudy was being limited by the impact of arthritis pain on his daily life. Getting a Coast Spa made it possible to be active once more. Check out his story.
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"I Joke With My Family That I Have Become a 'Bathlete'"
We use our hot tub daily. It definitely has become a lifestyle, and it has turned our back yard into a place of tranquility. The investment we have made into the Coast Spa has been one that has paid off. My husband and I both suffered from lower back pain and the relief that this Spa provides is something to look forward to at the end of the day. Since we have purchased this Spa my back pain and been reduced significantly. Another benefit that I have found out is that our hot tub promotes weight loss! Apparently in clinical studies patients who used hot tubs lost an average of 3.5 pounds in weight without any new diet or physical exercise programs. I joke with my family that I have become a “Bathlete”. A recent study for the Mayo Clinic recommended that relaxing in a hot tub can be beneficial for heart disease patients. The study showed that relaxing in a hot tub is less stressful on the heart and more beneficial than working out on an exercise bike! We enjoy the hot tub on early morning fall days when the air is crisp, and leafs are starting to fall. I would defiantly recommend Coast Spa to anyone who is interested in increasing their quality of life. The people we worked with at The Place in Medina are sincerely good and honest people. We had a few technical issues when installing the spa and the PLACE was more than accommodating in getting our spa up and running for us. Every time we visit their shop for supplies, they are still as professional and friendly as ever. We are very happy to have purchased our hot tub, and look forward to continue doing business with them in the future.
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"The Spa Itself is Magnficient, the Craftsmanship is Commendable and I Would Recommend a Pacific Northwest Hot Tub to Anybody"
Good Morning I just wanted to take a moment to thank your company for the beautiful spa we recently received through Pacific Northwest Hot Tub Company. Before making our decision, we visited several spa providers — but many felt pushy and focused more on the sale than on what we truly needed. From the moment we connected with the team at Pacific Northwest Hot Tub, the experience was completely different. Everyone took the time to explain how the spa worked, where it was made, and helped us feel confident in our choice. From selecting the model to the final installation, the service was exceptional. We were kept informed at every step, and every effort was made to ensure we were happy with the process and the product. The spa itself is stunning — the quality and craftsmanship are second to none. People are often quick to share complaints, but I wanted to share my appreciation for the incredible job you are doing. Kind Regards
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"We Would Definately Recommend Pacific Northwest Hot Tub to Our Family and Friends"
I just wanted you to know that while we had some concerns about our spa initially, once we learned how to operate it and became accustomed to what each of the stations in the tub will do we have become very satisfied with the unit we purchased. Your staff have been great at answering our questions and the service provided at our home has been much appreciated. The spa has exceeded our expectations and we would definitely recommend Pacific Northwest Hot Tub to our family and friends. You are welcome to post this on your web site if you have a place for references.
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"I can’t believe we waited as long as we did to take the plunge and get a new hot tub."
My family and I had a hot tub several years ago. It was a large one and ended up having issues with the chemicals eroding the jets making them pop off all the time. Flash forward several years and now that our kids are grown and my husband and I are getting older, we decided to look at hot tubs again. Ben at Relax & Retreat Hot Tubs in Plano, Texas showed us the Coast hot tubs. We love it! It’s relaxing and enjoyable! Haven’t had the problems with chemicals that we had with the old hot tub. In fact we signed up for the quarterly delivery of everything we need to keep our hot tub working perfectly. Now that our kids are older (late teens) they enjoy it as well. It’s perfect for aching muscles after working out for them (or from being old for us) – laugh out loud. The sound system is amazing. We have an in-ground pool in our backyard and have been using the sound system (Bluetooth) in the hot tub instead of our old outdoor stereo system. It’s so relaxing to sit in the hot tub on a cool, starry night and have a glass or wine or a beer with my hubby! I’m pretty sure it will more than pay for itself since we are not spending as much money on massages. I can’t believe we waited as long as we did to take the plunge and get a new hot tub. I just wish we had done it sooner!
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"THE COAST HOT TUB IS AN EXCELLENT PRODUCT AND ALONG WITH THE EXCELLENT CUSTOMER SERVICE WE RECEIVED, WE WILL HAVE NO QUALMS IN RECOMMENDING COAST TO OTHERS."
We have recently taken delivery of our new Coast hot tub. We thought we should perhaps just write and let you know that the team from Hot Tubs at Home were fantastic. To say that they went above and beyond is an understatement. Our Hot Tub journey was a pleasure, with Jenny giving lots of information but not making us feel under pressure to buy from them at all. She was very knowledgeable and indeed helpful. She kept us informed as to the delivery and installation process. The new Hot Tub was to replace an existing one that had gone to the Hot Tub graveyard. This was located in a log cabin. Therefore the log cabin was a bit of an obstacle. Darren and his team (Nathon, and Neil), lifted the log cabin and removed the front. This enabled them to remove the old tub. Having done this, they brought in the new one and placed it exactly in the centre of the log cabin, with not an inch difference on each side. PERFECT. When re-assembling the cabin, the chaps made sure that all was back in place and secure. No mess was left behind and more importantly no damage was done. Fantastic! The Coast Hot Tub is an excellent product and along with the excellent customer service we received, we will have no qualms in recommending Coast to others.
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“THE ONLY DOWNSIDE, I WON’T WANT TO LEAVE MY YARD TO GO ON HOLIDAY.”
“Great day yesterday. 10 years in the planning. (Perhaps too long?) The service was extremely professional. It’s like going to the camera section in London Drugs, the staff are so well informed. We had zero unanswered questions. Janelle was our expert. Absolutely top notch woman! We were not pressured to purchase. Coast has a great reputation and history. They’re manufactured in Langley! They’ve been around for decades. I feel confident that they’ll want to make a solid product for us to enjoy for many years. (About 8 weeks for delivery) This product isn’t going to fall apart in a few years and end up in the landfill like one from the big box stores. Believe me, I was tempted to pay less but the options & benefits on this brand far outweigh the point of paying for short term gain and wishing we had: stronger jets, double layered filter (super easy to clean), external and easy access filter, lifetime guarantee on the tub shell, 3 year warranty on everything else, LOCAL repair and service department, oh, and a mouse proof base so no unwanted visitors unlike your standard tubs. They also spray foam to insult and create a barrier around all the parts and tubes. I couldn’t be more confident in our purchase yesterday. The only downside, I won’t want to leave my yard to go on holiday.”